What is the Jaguar Roadside Assistance Program?

March 12th, 2018 by

Jaguar F-PACE driving

The Jaguar Roadside Assistance program provides Jaguar owners with access to help when you need it most, even if you’re far away from the Fairfield area. All you have to do is call the Jaguar Roadside Assistance phone number at 1-800-4-JAGUAR (1-800-452-4827). The line is open 24 hours a day, 7 days a week, 365 days a year, so you’ll get the help you need right away. Learn more about Jaguar Roadside Assistance in this guide from Jaguar Darien Authorized Certified Pre-Owned and Service.

How Jaguar Roadside Assistance Works

Westport drivers can count on Jaguar for roadside assistance in Connecticut and across the country. Here’s what you need to know about the Jaguar Roadside Assistance program:

  • When you call the Jaguar Roadside Assistance phone number at 1-800-4-JAGUAR (1-800-452-4827), you’ll be connected to a representative who will ask you for your name, location, VIN, phone number, and a brief description of the issue is with your vehicle.
  • In the event of a collision or an accident, additional information may be requested regarding the extent of the damage and the condition of you and any passengers.
  • Upon arrival, Jaguar Roadside Assistance will fix the issue onsite or take you directly to the service center at the nearest Jaguar Authorized Retailer.

Jaguar Roadside Assistance: Frequently Asked Questions

  • How do I get Jaguar Roadside Assistance coverage? Every new Jaguar for sale at Jaguar Darien Authorized Certified Pre-Owned and Service is backed by Jaguar EliteCare which includes Jaguar Roadside Assistance for 5 years or 60,000 miles, whichever comes first*.
  • Is Jaguar Roadside Assistance free? If your model is currently covered by the Jaguar EliteCare warranty, roadside assistance is complimentary. If you’re not covered, Jaguar Roadside Assistance is still available for a fee.
  • What if I have a breakdown far from home? If you need help when you’re far from CT, roadside assistance from Jaguar is just a phone call away. Trip interruption coverage and travel assistance is included if you experience a problem more than 50 miles from home. Even if you’re in need of local roadside assistance Connecticut, Jaguar will organize and pay for your travel if repairs will take more than a few hours.
  • Is Jaguar Roadside Assistance included with Certified Pre-Owned models? Yes, roadside assistance coverage is included for up to 7 years or 100,000 miles with the Jaguar Approved Certified Pre-Owned Warranty.

Schedule Service at Jaguar Darien Authorized Certified Pre-Owned and Service

Even though the Jaguar Driver Assistance features are designed to protect you, challenges still occur. If you experience a breakdown near Stamford or far from CT, roadside assistance from Jaguar has got you covered. Of course the best way to ensure that your Jaguar is always running safely at peak performance levels is to schedule regular service at Jaguar Darien Authorized Certified Pre-Owned and Service. Please don’t hesitate to contact us if you have further questions about Jaguar Roadside Assistance.

*All elements of Jaguar Roadside Assistance are available while your Jaguar New Vehicle Limited Warranty is in effect. Jaguar Warranty and Service Coverage applies to all U.S. specification vehicles retailed by authorized Jaguar retailers in the U.S. and the Commonwealth of Puerto Rico. Financial limitations may apply in some cases. For details, please see your Passport to Service Warranty Benefits handbook.

 

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Posted in Jaguar Models, Service